Why I didn’t get an email about my order delivery?
After placing your order, we may need 7-10 business days to prepare your order. This will be our processing time to make sure that your order is accurate. For handmade and customized products, an extra 7-10 days are required to prepare them. This processing time does not include shipping time.
We will inform you of an email after shipment or if there is any delay. Please make sure you log into the right email account and please check your mailbox spam folder as well.
If you can't find an email fifteen days after you’ve placed the order, please contact our Customer Care Team with Live Chat or Ticket.