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Return & Refund
Payment & Promos
Product & Information
- Tracking Order
- Ordering Guidance
- How long does it take for my order to ship?
- Where is my order?
- Can I change/modify my shipping address/sizes?
- Why I didn’t get an email about my order delivery?
- Can I cancel my order?
- How to change/modify billing address?
- What should I do if I did not receive a confirmation email?
- Shipping Info
- Do all of your items ship from the USA?
- How long does delivery normally take?
- I still haven’t received my package. Where is my order?
- Why was my package returned?
- Why was my order divided into two or more packages?
- Why did the attempted delivery failed?
- Why hasn't my shipping information been updated?
- Why does it shows my package has been delivered but it hasn’t?
- What if i am not at my shipping address?
- What if I do not want it because of the customs taxes?
- Why it shows that my tracking number is invalid?
- Return Policy
- Our Guarantees
- How long does it take for my refund to be processed?
- Do you offer return after deliveried?
- What should I do if my refund is incorrect?
- How can I return items?
- What is your return policy?
- What if I received a wrong/defective/stained item?
- What items can't be returned?
- How do I receive my full refund?
- How can I return/exchange items they are not as described?
- Partnership Programs
- Affiliate Program
- Is there any additional fee beyond purchase?
- Why my payment is declined?
- Why do I need to verify my payment on my order?
- How to use points?
- What payment methods do you accept?
- Am I able to use my points and a coupon code at the same time?
- How long does it take to get back the points?
- Can you refund the price difference?
- Why isn’t my promo code working?
- Can I use one more than one discount?
- Am I able to be refunded the difference for a discount item?
- How am I able to check how many points I have?
- Terms & Conditions
- Copyright Notice
- Contact Us
- Wholesale Program
- About Us
- Where are your products sent from?
- Do you offer a wholesale discount for bulk buying?
- Where can I find your latest products?