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60 Days Conditional Return
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All our orders have to be processed before they can be shipped, so the total delivery time is divided into two parts: Processing Time and Shipping Time.
Total Delivery Time = Processing Time + Shipping Time
7 - 10 business days
a. Processing Time of the product is calculated from the time your order is verified, after which the order is just put into processing procedures.
b. Processing Time or delivery time of the product might be put off due to the delay of order verification, holidays or shortage of stock.
c. Chinese holiday reminder: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of the year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 5-6 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient. Normal service resumes immediately after each holiday.
North America (United States, Canada)
10 to 15 Days
10 to 15 Days
Europe (Austria, Denmark, Czech Republic, France,Finland, Germany, Greece, Vatican, Hungary, Ireland, Italy,Liechtenstein, Poland, Portugal, Spain, Sweden,Switzerland,Belgium, Luxembourg, Monaco, Croatia, Russia, United Kingdom, Norway, Turkey)
Asia (Japan, Singapore)
Please be attention that the final arriving time maybe caused by various situations such as weather, holiday, or customs inspection.
Litfad.com sticks to the tenet of "quality first, customer foremost". We have a QA team to check your order products before they are packed and sent, but sometimes a return or an exchange is necessary.
All of our products can be canceled until they are shipped. If your order is unpaid, you can easily cancel your order by yourself. If your order has been paid, you can contact our customer service to cancel your order. We cannot guarantee any request to cancel or modify an order once production has already begun. There are no order cancellations accepted once production has begun on any custom or specialty products (items that are not a stock size).
We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package.